I hope that you will not need to cancel your appointment. I do my best to meet your scheduling needs and request that you adhere to our cancellation policy. Unless otherwise stated, I require 24 hour notice for cancellations and rescheduling appointments. Failure to cancel or reschedule within this time frame will result in a charge of 50% of the total amount for the scheduled total. Upon the 3rd instance of a late cancellation or “no show” you will be required to pre-pay for appointments, or you may gladly go to a walk in basis.
Shay’s Peaceful Escape is veteran owned Spa and Beauty offering facials, Dermaplane, micro needling, microdermabrasion, full body waxing, eyelash extensions, lash lifts and more. My business operates primarily a “by appointment” business, therefore, last minute cancellations can have a great impact to my business . If it is your first time seeing me, please arrive 10 minutes prior so I can do a skin consultation.
Late Arrival for Appointment
If you are late for an appointment, your treatment will end on time so that the next appointment may begin as scheduled. Should this happen, your service will be charged in full.
Right to Refuse Service
We reserve the right to refuse or discontinue service to anyone demonstrating behavior that is perceived to be inappropriate or disruptive to our Spa atmosphere.
Although there are many spas around the world, each offering a unique experience, they are all devoted to enhancing overall well-being through a variety of professional services that encourage the renewal of mind, body and spirit. To enjoy your spa experience to the fullest, observe the Code of Conduct, act responsibly and be aware that common sense and personal awareness can help ensure your satisfaction, comfort and safety, as well as that of others.
As a spa guest, it is your responsibility to:
As a spa guest, you have the right to:
Your satisfaction is very important to us. If you are not satisfied with any service you received here, please notify us within seven days of your appointment.
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